top of page

Privacy policy

Effective Date: September 16, 2024


Refugee Pathways & Integration Canada ("RefPIC," "we," "our," or "us") values your privacy and is committed to safeguarding the personal information you provide while using our website, www.refugeecanada.org (the "Website"). This Privacy Policy explains how we collect, use, store, disclose, and protect your information. By accessing or using the Website, you agree to the practices outlined in this Privacy Policy.


1. Scope of Policy


This Privacy Policy applies to all users of the Website, including donors, volunteers, and program participants. RefPIC complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable international privacy laws, ensuring the responsible handling of personal data.


2. Information We Collect


a. Personal Information


We may collect the following personal information when you interact with us:


  • Contact Information: Name, email address, phone number, and mailing address.

  • Donation Details: Payment information (processed securely through third-party platforms).

  • Program Participation: Data related to your engagement in RefPIC programs (e.g., employment, education, or legal aid).

  • Communications: Records of inquiries, feedback, or correspondence with RefPIC.


b. Non-Personal Information


We also collect non-identifiable information, including:

  • Usage Data: IP address, browser type, device type, referral URLs, and Website usage patterns.

  • Cookies and Tracking Data: Information from cookies and similar technologies (refer to Section 5 for details).


3. How We Use Your Information


Your information helps us:


  • Deliver services, process donations, and respond to inquiries.

  • Improve Website functionality and user experience.

  • Communicate updates, newsletters, and program opportunities.

  • Conduct fundraising and outreach to support RefPIC’s mission.

  • Comply with legal and regulatory obligations.


4. Sharing Your Information


We respect your privacy and only share your information when necessary:


  • Service Providers: Trusted third-party providers (e.g., payment processors, hosting services) are bound by confidentiality agreements.

  • Legal Compliance: Information may be disclosed to comply with legal obligations or to protect RefPIC’s rights.

  • International Transfers: Your data may be processed in Canada or other jurisdictions. Appropriate safeguards are applied to ensure data protection.


5. Cookies and Tracking Technologies


a. What Are Cookies?


Cookies are small files stored on your device to enhance your browsing experience.


b. Types of Cookies We Use


  • Essential Cookies: Necessary for Website functionality.

  • Analytics Cookies: Monitor Website performance and visitor behavior.

  • Functional Cookies: Remember your preferences (e.g., language settings).

  • Third-Party Cookies: Used by external services (e.g., social media platforms).


c. Managing Cookies


You can control cookie preferences through your browser settings. Disabling cookies may limit certain Website features. Learn more at www.allaboutcookies.org.


6. Data Security


We implement encryption, secure servers, and access controls to protect your information. However, no online platform is completely secure. While we strive to safeguard your data, RefPIC cannot guarantee absolute security.


7. Data Retention


Your personal information is retained only as long as necessary to fulfill its purpose or comply with legal requirements. When no longer needed, data will be securely deleted or anonymized.


8. Your Rights


Depending on applicable laws, you may have the following rights:


  • Access: Request a copy of your personal information.

  • Correction: Rectify inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal exceptions.

  • Restriction: Limit how we process your data.

  • Objection: Oppose data processing for direct marketing.

  • Portability: Receive your data in a structured, machine-readable format.


To exercise these rights, contact us at admin@refugeecanada.org.


9. Children’s Privacy

Our Website is not intended for children under 13 years old. If personal information from a child is identified, we will delete it promptly.


10. Changes to this Privacy Policy


RefPIC may update this Privacy Policy periodically. Changes will be posted here, with the "Effective Date" updated accordingly. We encourage users to review this page regularly for updates.


11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Refugee Pathways & Integration Canada (RefPIC)


1645 Simcoe St NOshawa, ON L1G 4X8, Canada

Email: admin@refugeecanada.org

Phone: +1 289 240-6522


bottom of page